Terms & Conditions

Welcome to Padelovers!

By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Padelovers is an online store specializing in padel rackets, bags, accessories, and related equipment. We reserve the right to update our products, prices, and policies at any time.

2. Products & Availability

All products are subject to availability. We aim to provide accurate product descriptions, images, and specifications. However, minor differences in appearance or color may occur.

3. Orders & Payments

All orders are subject to confirmation and product availability.

Prices are displayed in Egyptian Pounds (EGP), unless otherwise stated.

We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

Orders are processed after payment confirmation, where applicable.

4. Shipping & Delivery

Delivery times and fees depend on your location. While we aim to deliver orders on time, delays may occur due to shipping companies or unforeseen circumstances.

5. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy and applicable consumer protection laws. Products must meet the relevant return conditions. Certain exclusions may apply where legally permitted.

6. Product Warranty

Products may be covered by manufacturer warranties, depending on the brand and product. Warranty coverage does not generally include damage caused by misuse, accidents, or improper handling, subject to applicable law.

7. Promotions & Discounts

Promotional offers, discount codes, and special deals may be available for a limited time. Padelovers reserves the right to modify or end promotions, subject to applicable laws and any published promotional terms.

8. Website Use

All website content, including images, logos, designs, and text owned by Padelovers, is protected by applicable intellectual property laws. Unauthorized commercial use is prohibited.

9. Privacy & Personal Information

We respect your privacy. Personal information collected during checkout is used to process orders, arrange deliveries, provide customer support, and for other purposes described in our Privacy Policy.

10. Limitation of Liability

Padelovers is not responsible for losses arising from improper product use or circumstances beyond our reasonable control, except where liability cannot legally be excluded.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on our website with the applicable effective date.

12. Contact Us

For questions regarding orders, products, or these Terms & Conditions, please contact our customer support team through our official website or social media channels.

Thank you for choosing Padelovers!