FAQs

Explore our FAQs to discover essential information about our store. If you still have a question, don't hesitate to reach out to us!

Contact us

Get in touch

info@padeloversegypt.com

Our customer support operates from Sunday to Thursday, between 10:00 AM and 6:00 PM.

Our team is always available to assist in choosing the right racket for you according to your play style, preference and budget. You can also use our RACKET ADVISOR tool to help you narrow down your choices.

The order usually takes 1-3 business days to arrive at your doorstep.

Unfortunately, it is not possible to change your order or the shipping address once it has been placed. We aim to ship all orders as fast as possible so the order is dispatched to the courier in a couple of hours after being received. In case this happens, please contact us ASAP and we will try our best to assist you.

You can order an item if it’s out of stock and we will order it specifically for you but it would take longer than a usual order. Delivery time may vary depending on international shipping, customs, etc.